Returns and Refunds
Textils Mora customers can return the products purchased within a maximum period of 14 days, counted from the date of receipt of the order. The client must first contact the Customer Service of Textils Mora S.A.L. through the e-mail firstname.lastname@example.org and follow the instructions of our customer service staff.
In the case of returns of defective products, Textils Mora will not charge expenses for the return of the item. For other cases of returns, the User must pay the shipping costs.
In any case, only returns of products that have not been used with their original packaging and documentation attached to the shipment will be accepted.